Job Description

Job Responsibilities:

• In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.
• You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
• Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.
• You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities

Skills:

• 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
• Computer proficiency in Windows-based applications

Education/Experience:

• High School Diploma/GED
• 6+ months of healthcare experience

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