Job Description

Now Hiring! Customer Service Rep, Bilingual

$500 Signing Bonus

MidAtlantic Finance

Clearwater, FL (Ulmerton Rd) onsite

We are looking for energetic and self-motivated individuals to join our team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service and negotiation skills, one-year of general office experience, and is proficient in utilizing Microsoft Office. Fast paced environment. Work  Monday through Friday , day shifts.  Bilingual (English/Spanish) is preferred. Starting pay is $16.00 per hour with monthly bonus after 60 days equalling $18.00 - $23.00 per hour average. 

What You'll Get:

• Weekly Pay, Fridays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Accrue PTO from date of hire
• Advancement Opportunities
• Employee Referral Bonus
• Great work-life balance
• Monthly bonus incentives

What You'll Do:

• Assign vehicles for repossession.
• Customer service communication with customers, repossession agents, other vendors, and coworkers daily. 
• Negotiate with customers to actively get them to redeem their recently repossessed vehicle.
• Create reinstatement documents and provide to customer.
• Verify information and enter repossession and other data into customer management system ensuring thorough and accurate.
• Support team with Bankruptcy's and Impounds. 
• Other administrative duties as needed.

What You'll Need:

• This position requires strong attention to detail, the ability to multi-task as well as prioritize time sensitive projects.
• The ideal candidate must possess great time management skills, be detail-oriented, and be able to multi-task in challenging situations.
• Excellent customer service skills with the ability to provide clear oral and written communications is essential.
• Bilingual Spanish/English

If this sounds like you, please reply below and include your resume. We want to hear from you!

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

Who We Are:

Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 250 team members who provide world class service to our clients, customers and partners nationwide.

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