Job Title: Afternoon Receptionist
Job Location: Eskridge Honda, Oklahoma City
Job Type: Part-time, Evening Shift 1pm -7pm
Company Overview:
Eskridge Honda is a local family owed automotive dealership known for its high-quality vehicles, exceptional customer service, and commitment to the community. We are currently seeking a reliable and professional Afternoon Receptionist to join our team and contribute to our continued success.
Job Summary: As a Evening Receptionist at Eskridge Honda, you will be the first point of contact for our valued customers, ensuring their overall satisfaction and providing an excellent customer service experience. Your primary responsibilities will revolve around greeting customers, answering phone calls and inquiries, scheduling appointments, and supporting various administrative tasks. The role demands exceptional interpersonal skills, multitasking abilities, and a positive attitude.
Key Responsibilities: 1. Greet customers in a friendly and professional manner upon their arrival at the dealership. 2. Answer incoming phone calls, transfer calls, and take detailed messages as required. 3. Provide potential customers with basic information about our products, services, and promotions. 4. Process paperwork, including invoices and receipts, ensuring accuracy and neatness. 5. Maintain a clean and organized front desk area, ensuring a professional and welcoming atmosphere. 6. Direct inquiries to the appropriate department or staff member and follow up to ensure prompt resolution. 7. Assist with administrative tasks such as filing, data entry, and document preparation. 8. Collaborate with other team members to support the overall efficiency and effectiveness of the dealership. 9. Adhere to all company policies, procedures, and safety standards.
Qualifications and Requirements: - High school diploma or equivalent. - Previous experience in a customer service role, preferably in an automotive or retail environment. - Excellent verbal and written communication skills, with a pleasant telephone manner. - Strong organizational skills and the ability to prioritize tasks effectively. - Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer systems. - Ability to work independently and as part of a team, demonstrating a positive attitude and a strong work ethic. - Flexibility to work evening shifts, including weekends when applicable.
At Eskridge Honda, we believe that our employees are our most valuable asset. We offer competitive compensation, ongoing training and development opportunities, employee discounts, and a supportive work environment.
If you thrive in a fast-paced setting and are committed to delivering exceptional customer service, then we encourage you to apply for the Afternoon Receptionist position at Eskridge Honda.
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