Job Description

A leading US-based organization is seeking a strategic Principal UX Designer to lead the charge in building a best-in-class research function from the ground up. In this high-impact,

This is a highly interactive role requiring the skills of a team player who can dig into the details of business requirements with sometimes complex technical constraints.

A Principal US Designer knowledge of design best practices, identify research needs in the product roadmap, and actively manage and facilitate communications with stakeholders.

Employment Type

Full-Time

Job Responsibilities

• Craft and own the vision and strategy for user research at HS1
• Guide and mentor designers, empowering them to deliver impactful insights
• Define best practices and research frameworks across teams
• Conduct and champion in-depth customer research to understand user pain points and drive informed product decisions
• Collaborate across design, product, and engineering to translate insights into action
• Facilitate design thinking workshops and cross-team initiatives
• Help shape team culture and operations as we continue to grow

Requirements

• 9+ years in product/UX design, with a strong focus on UX research and usability testing
• Proven track record of turning research insights into business outcomes
• Experience owning and leading research strategy aligned with product goals
• Familiarity with the full design lifecycle, from discovery to delivery
• Deep customer empathy and a passion for solving real-world problems
• Strong workshop facilitation and stakeholder collaboration skills
• A mentoring mindset; experience guiding or managing other designers
• Proficiency in design tools such as Figma, Sketch, InVision, or Adobe CC
• Bonus: Background in healthcare, medical, or dental industries
• Preferred: Accessibility knowledge or certification

Preferred Qualification

A portfolio showcasing research case studies and end-to-end product design impact

Benefits

• 100% remote work across the U.S.
• Work on meaningful products in the healthcare space
• Join a fast-growing team with the opportunity to shape culture and practices
• Collaborate with a smart, supportive, cross-functional team

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