Job Description

Window and Door Service Technician Helper

Job Description:

The primary responsibility of a Window and Door Service Technician Helper is to assist in the installation and maintenance of windows and doors, providing support to more experienced technicians. This includes handling materials, ensuring safety, and learning the technical skills required for installation and repair.

Key Responsibilities:

1. Assisting Technicians:
   • Aid lead technicians in the installation, repair, and replacement of windows and doors.
   • Handle tools and equipment as directed by senior technicians.
   • Help with lifting and positioning doors and windows during installation.
2. Material Handling:
   • Transport windows, doors, and other materials to and from job sites.
   • Maintain inventory and ensure the proper storage of materials.
3. Customer Service:
   • Greet and interact with customers in a professional manner.
   • Assist in ensuring the customer’s property is respected and left clean after service.
4. Safety and Cleanliness:
   • Follow all safety guidelines and procedures on the job site.
   • Maintain a clean and organized work environment, including job sites and the service vehicle.
5. Learning and Development:
   • Continuously develop knowledge of window and door types, installation techniques, and repair methods.
   • Assist in diagnosing issues and troubleshooting under the supervision of experienced technicians.
6. Equipment Maintenance:
   • Ensure that tools and equipment are properly maintained and ready for use.
   • Assist with minor repairs to tools or equipment as needed.

Skills and Qualifications:

• Physical stamina to lift and carry heavy materials, work in various weather conditions, and be on your feet for extended periods.
• Basic tool knowledge and a willingness to learn more advanced techniques.
• Customer service skills , as you may interact with homeowners or business owners.
• Ability to follow  safety protocols on job sites.
• Reliable transportation to get to different job sites in the Dallas area.

Education and Experience:

• High school diploma or equivalent is typically required.
• No prior experience necessary, though some experience in construction or general labor is a plus.
• On-the-job training is often provided.

Pay and Benefits 

• Hourly wage: Generally, the pay for a Window and Door Service Technician Helper ranges from $15 to $20 per hour , depending on experience and the specific employer. More experienced technicians or those in specialized companies may earn on the higher end of that range.
• Annual salary: If converted into an annual salary, it would range from $31,000 to $45,000 .
• Overtime: Overtime pay may be available if hours exceed the standard 40-hour work week.
• Benefits: Some companies may offer health insurance, retirement plans (401(k)), paid time off (PTO), and other perks, although this can vary by employer.

Career Growth:

• As a helper, you may have the opportunity to progress into a full Window and Door Technician role with additional training, which could increase pay and responsibilities.

Job Outlook:

• The demand for construction and repair professionals, including window and door service technicians, is expected to grow steadily, especially in urban areas like Dallas where real estate development is ongoing.

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