EWING NJ
Full Time
$62000.00 - $67000.00 Salary/year
Position: Behavior Day Program - Operations Manager
Compensation: $62000 to $67000/annually
Status: Full-Time
Category: Exempt
Shift: Monday - Friday 8:00am - 4:00pm
Reports to: Director of Day Program Services
Location: Ewing Township NJ
What We Offer:
Who We Are
The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities (IDD) across Mercer County. For over 70 years we have been dedicated to creating a more inclusive community by empowering individuals to live fulfilling and independent lives.
We are seeking an experienced Behavioral Day Program - Operations Manager to oversee the daily operations of our program serving individuals with high behavioral acuities. This role is responsible for ensuring compliance with all regulatory standards optimizing program efficiency and leading a team of direct care staff to deliver high-quality support services. The ideal candidate will have strong leadership skills operational expertise and the ability to implement structured processes that enhance service delivery while maintaining a safe and supportive environment.
Supervise and coordinate daily operations ensuring direct care staff effectively support individuals with high behavioral needs.
Develop and maintain professional communication with staff families and guardians to ensure seamless coordination of care.
Train and onboard direct care staff in operational procedures compliance protocols and best practices for behavioral support.
Monitor and oversee daily assignments ensuring all tasks are completed to program standards.
Ensure community-based activities align with Fee-for-Service (FFS) requirements and participant needs.
Lead preparation and participation in Individualized Service Plan (ISP) meetings ensuring goal development and proper implementation.
Track and document ISP strategies ensuring compliance and accurate reporting.
Maintain all certification and regulatory standards set by DDD and DHS for Behavioral Day Programs.
Manage medication administration documentation and organization as required.
Cooperate fully with inspections audits or investigations from oversight agencies (DDD DHS QA).
Oversee transportation logistics ensuring operational efficiency for multi-passenger vehicles when needed.
Supervise the implementation of Behavior Support Plans (BSPs) and behavioral interventions ensuring staff adherence to protocols.
Provide direct supervision and guidance on behavior management techniques including de-escalation strategies.
Monitor reinforcement systems ensuring adequate resources for token economies contracts and BSP goals.
Conduct ongoing behavioral training for staff in collaboration with clinical specialists.
Oversee behavioral data tracking ensuring accurate documentation and timely reporting for psychiatry appointments IDTs and progress assessments.
Ensure all required authorizations for Physical Restraint Techniques (PRT) are obtained documented and properly implemented in crisis situations.
Assist in conducting Functional Assessments (FA) Functional Behavioral Assessments (FBA) and preference assessments as needed.
Perform integrity checks and audits to ensure compliance with behavioral intervention standards.
Identify and implement process improvements that enhance operational efficiency and service delivery.
Leverage technology and automation to streamline documentation reporting and communication.
Develop key performance indicators (KPIs) to measure program effectiveness and staff productivity.
Collaborate with clinical teams and leadership to refine service models and improve outcomes for program participants.
Minimum Qualifications
Why Join Us At The Arc Mercer youll be part of a mission-driven organization where your work truly makes a difference. Join a supportive professional environment that values growth collaboration and the power of inclusion. Here youll have the opportunity to empower individuals to achieve their fullest potential while building your own skills and career through ongoing training and development.
If youre passionate about helping others thrive in the workplace and the community we invite you to bring your talents to our team. Together well create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives.
Have Questions Email us at or call for more information.
We are committed to providing an inclusive and accessible hiring process. If you require a reasonable accommodation or assistance with your application please contact us at
Pre-Employment Requirements: All offers of employment are contingent upon the successful completion of a background check drug screening physical exam PPD test and verification of an acceptable driving record.
Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC
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